Privacy Policy

WELCOME MESSAGE

We welcome you to our (COSMICASA.COM) Privacy Policy page. We (COSMICASA.COM) greatly value our customers trust that placed in us. So, we are committed safeguarding the privacy of our website visitors. So, we have written a Privacy Policy regarding how we collect, use, disclose (under certain conditions) transfer and store your valued information. By using our services and/ or registering as a COSMICASA member, you are accepting the Privacy Policy described in this page and consenting to our collection, use and discloser of your personal information as below. Your information will only be used in accordance with this privacy statement whenever we ask you to provide any information by which you can be identified while using this website.

Table of Contents

  1. An Important Note About Children
  2. Information That We Collect & Use & Disclosure
  3. Accessing, Reviewing and Changing Your Personal Information
  4. Security
  5. Notice

AN IMPORTANT NOTE ABOUT MINORS

COSMICASA.COM including all its pages, contents, services and functionalities, is not targeted towards, nor intended for by anyone under the age of 18 (a minor). By registering in COSMICASA.COM for purchasing or using any product or service you hereby acknowledge that you are above or equal to 18 years of age. However, if you are under the age of 18 then the registration is to be done by your parent/guardian, you may only use this Site in conjunction with and under the supervision of your parents or guardians. COSMICASA.COM reserves the right to terminate your membership at any time in the event that COSMICASA.COM becomes aware that you are or were a minor when you were using COSMICASA.COM and its services.

INFORMATION THAT WE COLLECT & USE & DISCLOSURE

When you use this website, we collect and store your personal information as provided by you. Our primary goal in doing so is to conduct internal research on your demography and interest to provide you a safe, efficient, smooth and customized experience as well as to protect your interest. This allows us to provide services and features that are most likely to meet your needs, and to customize the web site to make your experience safer and easier. Importantly, we only collect personal information about and related to you that we consider necessary for achieving this purpose.
You can browse our sites without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers located anywhere under the custody of COSMICASA.COM or its authorized vendor/supplier/service provider.

We may collect and store the following personal information such as:

Your name, gender, date of birth, postal address, permanent / current address, delivery address (if different) contact numbers, email address, physical contact information, payment details and sometimes financial information (depending on the service used) such as credit card or bank account numbers.
The URL that you were redirected from (whether this URL is on our site or not), your computer browser information, and your IP address, your buying behavior and pattern, if you send us personal correspondence such as emails or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you. Chats, dispute resolution, correspondence through our sites, and correspondence sent to us.
Additional information we may ask you to submit to authenticate yourself or if we believe you are violating site policies (for example, we may ask you to send us an ID or bill to verify your address, or to answer additional questions online to help verify your identity or ownership of any ordered item).
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. We may use your personal information to

  1. To administer the website
  2. Deliver ordered products, provide the services and customer support you request.
  3. Resolve disputes, securing payments against purchase, and troubleshoot problems.
  4. Customize your experience; detect and protect us against error.
  5. Prevent potentially prohibited or illegal activities, and enforce our Terms & Conditions.
  6. Customize, measure and improve our services, content and advertising.
  7. Inform you about online and offline offers, products, services, and updates.
  8. Tell you about our services and those of our corporate family, targeted marketing, service updates, and promotional offers based on your communication preferences and compare your submitted/tracked information for accuracy, and verify it with third parties.
  9. Examine your personal information to identify users using multiple User IDs or aliases and delete/bar the unauthenticated User IDs.
  10. Send you e-mail notifications which you have specifically requested.

Our Disclosure of Your Information:

As a matter of policy, we do not sell or rent any of your personal information to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that your personal information may be disclosed in the normal scope of business to provide our services.
We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations of the Country.
And we may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.

ACCESSING, REVIEWING AND CHANGING YOUR PERSONAL INFORMATION

You can see, review and change most of your personal information by signing on the website. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting, you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our website Terms & Conditions and take other actions otherwise permitted by the law of the Country.

SECURITY

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the App, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

NOTICE

We may update this Privacy Policy page to provide clarification or notice of changes to our practices. If we make changes, we will revise the date at the bottom of this Notice. If we use personal information in a manner that is materially different than described in this version of this Notice, we will obtain your consent if required by applicable law.
For support you can contact us on : contact@cosmicasa.com
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